What is there a need to be a good restaurant waitress?!
What is there a need to be a good restaurant waitress?
this will help to make the guest comes back... mention your name to your boss(nice feedbacks)... earn good tips.... and most of all a pride for yourself for a job well done.
Answers:
Know as much as you can about the food and drink you're serving. If you say "It's all good!" when somebody asks you what's good that evening, start having more detailed conversations with the people in the kitchen. Learn a bit about wine so you can suggest pairings.
If something comes out of the kitchen with obvious problems, don't bring it to somebody's table if you can manage not to.
Try to anticipate people's wants and needs. Bring the condiments to the table (and take them away when there's no longer a use for them). I like water showing up without my asking for it -- but don't mind asking -- but _do_ mind having to ask over and over for it to be refilled.
Be friendly but not overly solicitous/'fake-friendly.' The worst sort of service, I find, is in those chain restaurants where the servers are all forced to act like you're their best friend.
Stop by after things have been brought out to make sure everything's okay.
If everything's shown up as it should've -- I tip well. I tip very well if there was any sort of help beyond that, such as good food and drink suggestions. I tip obscenely from time to time if I like the person, but I have little idea of how to explain that. I suppose the advice there is to try to learn to gauge people's moods. Sometimes I have a great time chatting with a waiter or waitress; other times, I'm having a bit of a tete-a-tete with the people I came with and want to see as little as possible of everybody else.
Oh, and: apologise for anything that goes wrong, even if you had nothing to do with it (something burnt on the underside, say). If kept waiting, I can remain happy if I'm thrown just a "I'm so sorry to have kept you waiting; we just got really busy." Some servers don't bother, like it should be obvious, or like drawing attention to the problem will make it worse. Bad idea.
Of interest:
http://www.thriftyfun.com/tf487219.tip.h...
is this a question?
Treat the customer as if they are someone you really care about, without intruding on their privacy or seeming phony. It's like a ballancing act though, because you want to be extra nice and helpful, but you don't want it to look like you feel your customer isn't capable of doing things for themselvesor seem too patronizing to them.
well you answered your own question, it is always nice to get a polite and responsible waitress who (if you are a regular) knows your name. A good waitress comes back after 10 minutes of delivering drinks or the meal to check and see if anything else is needed. The public takes notice of these little things. The more you know, do and present yourself the better the tips.
Not sure of the question, but what I trained my waitresses to do was think about how they would want to be treated when they went out to eat. And then treat them like that.
Because diners are paying for service. keep in mind they are not paying for your entertainment abilities. I always tip 22 - 25% for a good server.