Dilemma: My extra hot thai food dish was extra extra extra extra hot....should i complain?!


Question:

Dilemma: My extra hot thai food dish was extra extra extra extra hot....should i complain?

I usually order Thai Green Curry with chicken as Hot. You have to realize that the green curry is still green but with more red spice. It's very hot don't me wrong. Today I ordered it extra hot expecting a bit more red, but still retaining that green curry flavor. When I got it, it was all RED!! I ate a bit of it but even I could not handle it. I really didn't expect that deep red color. I think someone in the kitchen went overboard. Now, I love this restaurant because they have the best thai around.

Should I say something to them hoping for a replacement, or keep quiet and just order it just HOT next time? thanks for your input.

Additional Details

4 days ago
just a note: it was carry out.


Answers: 4 days ago
just a note: it was carry out. You might want to consider asking if they differentiate between extra hot, and Thai hot. Most Thai restaurants that I have been to have "mild, medium, hot, and Thai hot" Believe me you do not want to order Thai hot unless you really want burning hot food. They might have interpreted your request for very hot as Thai hot.
If you like the restaurant give them the benefit of the doubt. Tip well, enjoy the food, and consider this an experience in Thai cuisine that you will share with others. Don't complain. Just give it to me and order something else. :) Yum!!! Extra hot Thai is fa-bu...

Have you tried ordering the Thai iced coffee? The milk, cardamom and ice will help balance the heat of the dish and soothe your palate. Embrace the heat! If it is something you usually order, I would politly complain or ask why such the difference. If you ordered this for the first time at this particular resturaunt spicy can be a matter of opinion. But something that is way to hot can ruin the taste of everything It seems a little odd that you would order extra spicy Thai food and then complain that it was spicy. OTOH, if you didn't like the food, you should have mentioned something to them immediately, not the next day or after you've eaten most of the food.

One of the worst dinners I have ever had in my life was at a Thai restaurant. But it did help me understand why Thai ppl (from Thailand) suffer when they eat American and European food. Thai food is just so different from Western food. Since it's never happened before you might want to let it slide this time. Try ordering the same dish at a lower level of spice to avoid confusion and ask for extra spice on the side so you can make it as hot as you want and still enjoy it. Keep in mind that if you tell the chef the food wasn't hot enough previously, they could take it as a personal challenge. Thai food is known for it's heat and if you want spice you better be ready for it.:) I agree with the first answerer wholeheartly, Thai hot is really something, you under estimated how hot the dish could be as "extra hot"!!!!

You may ask the wait staff about the how hot would extra hot could be or explain to them that you just want a little bit grade up the red colourof your green curry instead of bloody red.

You should enjoy your food in that Thai Restaurant or else, there is no point to go there again. Order whatever you can handle and enjoy eating. I love Thai and the spicier the better but my kids will not eat it that spicy.
So I tone it down and ask for red chili sauce on the side. That way I control the amout of heat!

BTW, the local Thai place I order at makes the best made from scratch THAI chili sauce --- it's fantastic! Try it at your fav Thai joint. Just a tip you don't order Hot food from a Thai restaurant. A Thai person's of Hot and ours are different. Next time order Medium of even Mild and then add more spice if needed.



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