What are examples of a food server sequence of service?!
Answers: I need to develop an outline for a food server sequence of service. Can anyone help me do this?
Greet Table within 30 seconds of arrival.
Offer An appetizer, Speciality Drinks and Dinner Specials.
Ask them What they would like to drink and if they would like to put an Appetizer order in.
Grab there drinks and be back within 2 mins.
Offer, if they are ready, to take their order.
Write it down and repeat it so you are sure you are correct.
Grab their menus and re assure them you will be back in a min to check on them.
Go to kitchen and place order, re read it and make sure everything is in;
Go back by the table and check for refills and to make sure their drinks are good and if they need anything.
Go to the Kitchen and find estimate how much longer it will be til their dinner is ready''
Go back to the table and pre bus it, again checking for refills.
Grab food and serve it to the table and ask them if they will need anything else.
Check on them once more half way through the meal and offer them a dessert menu and refills.
(If applies, grab dessert menus and ring them in and deliever to table.)
Make sure nothing else is needed and ask them how their dinner was as you drop of the check
Give them time to look it over and grab the check when you know it has been paid.
Let them know you will be right back with their change or credit card
Make sure you get the check paid for a fast return so they dont think you forgot about their change or credit card
Thank them and let them know you look forward to seeing them again soon,.
1. Introduce yourself
2. Take drink order
3. Return with drinks
4. Recite specials
5. Ask if anyone has questons
6. Deliver bread/butter
7. Ask if guests are ready to order
8. If yes, take order
9. Thanks guests - see if water needs topup or more bread is needed
10. Check drinks again
11. Serve dishes to correct people
12. Ask if anything else is needed - fresh ground pepper, etc
13. Check back for customer satisfaction
14. Monitor progress of table - when diners are finishing, offer to remove dishes to make room - check for doggie bags
15. Offer dessert menu, coffee
16. Take order for dessert - monitor any drink top up
17. Deliver dessert, top up coffies
18. If no dessert or coffee, return with check , thank guests
19. Process bill
20. Return with receipt - thank guests again and say you hope to see them again soon
Approach the table once everyone has seated themselves with glasses of water and greet them (
hello, how is everyone doing today) along with introducing yourself (saying your name). If there are any specials going on, inform them of them if the Hostess didn't already do so.
Ask them if you can start them off with a beverage (listing off a few drinks the restaruant offers that are special). Once they have chosen drinks, offer an appietizer.
Once drink and appitiezer order has been taken, say that you will given them a few moments to look over the menu, while you get their drinks.
Get back to the table within a few minutes, if the drinks are not ready yet, approach the table to take their order and say their drinks will be ready shortly...Before taking their order ask if the bill will be all together or seperate. Once they start ordering, try to "up-sell" (ex, if they order hash browns, ask if they would like to add Cheese or Onion to them).
Once they have ordered, bring out the appeitizer when its ready or any soups or salads they have ordered for before the meal. Check on them to see if the "before the meal" items are good (ask if everything is alright so far)...
Watch the table so pick up dirty dishes or see if drinks need to be refilled.
Bring the food out with any condiments they may need (ex if order a burger, bring ketchup and mustard, unless it is already on the table)
place food in front of the customers and once all food has been placed on the table, ask if there is anything you can get anyone, if so, get it, if not say "enjoy your meals"...Check back on them once they have taken the first bite...(how is everything so far)....
If it is around lunch time ask if they would like dessert, if not then leave them the bill as people during lunch are sometimes in a hurry to get in and get out....
keep an eye on table for dirty dishes, and refills on anything.
Once meal is close to finished offer Dessert, giving a few suggestions and ask if anyone would like a to-go box. If they decline ask if there is anything else they would like today, if not, give them bill, letting them know if they need to pay at register or if you may tender their bill for them. If they get dessert, bring it out and bring extra spoons and plates so they can split it is if needed to do so. Once dessert is finished pick up dishes and bring bill.
If they pay at register, tell them thanks for coming and hope to see you again once you ahve given bill.
If you are tendering the bill, make sure to watch for when its ready then once its taken care of tell them thanks and have a great day...