What would it take for you to write a letter to corporate?!
What would it take for you to write a letter to corporate?
You receive awful service at a restaurant. How bad does it have to be before you will take the time to write a letter to the corporate office?
Answers:
To write to corporate it would have to be extremely poor. I would first complain to the management at the restaurant. If they did not satisfy me at all, I would likely write corporate or just not come back.
If it was a health or safety issue and management did not respond adequately, I would definitely write corporate and likely the local health officials.
Since we are often quick to criticize but slow to praise, try to remember to tell management when things are particularly good and to write to corporate when you think the service, food, or other things about the business are exceptional.
Doing that helps ensure the place will remain a place you want to come back to often.