What should be done about finding a bug in an unopened bottle of Sprite?!
What should be done about finding a bug in an unopened bottle of Sprite?
I purchased a bottle of Sprite and before I opened it I saw a rather nasty looking bug floating around inside. I contacted Coca Cola and they apologized and gave me 12 cans of Full Throttle. Shouldn't they have shown me how this happened and what they were gonna do to resolve it? Now I never want to buy their products again. I feel that their bottling methods must be unsanitary.
Answers:
Although all of the bottling companies in the States have extremely tight QA and sanitation standards these things happen. If you ever have a chance to go to a bottling plant you will see that when you walk in the door there are purple or blue light be hide a shield, and a foot bath. You will be asked to walk though the foot bath or put on sanitary booty's like at the hospital, and the blue or purple lights are next to every door opening. These light attract bugs and kill them. However, it is possible from time to time for some lonely little creature to have clung onto a workers pants or jacket and made it's way into the plant. When this happens generally the bug finds one of those lights and is killed but rarely, Like in your case it just happened to get into a bottle.
I would be upset with them, They did give you a refund and offered you more then you had originally paid. And I'm sure they were sincere in there apologies.
Just remember, Raisin's are sun dried grapes, they site in the sun and dry while the bird poop on them and the bugs crawl on them. I could go on about a bunch of other foods but I think you get the picture. Even with all the safe guards in the world things happen. I'm sure that over the coarse of you life you are going to make dinner some time and find a hair in it or maybe a fly.
Sorry it happened to you!
PEPSIMAN