Describe who's who does what to provide customer service?!
Describe who's who does what to provide customer service?
Answers:
service with a smile. keep the customer happy.. be helpful, friendly & approachable
Who's who?
I don't understand your question?
Can you give us a clue please?
Do we need to re-arrange the words or something?
Everyone in an organisation or company should provide customer service. It is the customer that keeps a business healthy.
There are different lines of support starting with the person who answers the telephone call or reads the email message. However customer service does not end here. The responsilbitlity does not just belong to this first stage.
If need be the managing director, CEO should put aside what he is doing to make sure the customer is happy.