Potato chips that were stale after purchasing?!
Potato chips that were stale after purchasing?
brought a 20pack of smiths chips & so far 4 packets were stale only got them 2/6/07
Answers:
Every once in a while that will happen.
It sucks. I know.
Could be in the manufacturing process.
well take them back.
What was the date on the package? 4 months may be too long to have unopened potato chips. The oils can sometimes get rancid. Call or write the company and get a refund!
Why didn't you try them before you purchased them?
I would recommend looking on the package for a 1-800-number or a web site for the company. There should be a customer satisfaction address on the package . Good Luck,,,,,,,maybe get some coupons for free product .
Why did you open them all? I would have taken them back after only the first pack was stale.
return them to the place you purchased them from and get an exchange or refund. if you don't want to do that, then contact the company's customer service department to complain or tell them the problem.
I have had this happen to me before. Not with chips though. I bought yougurt and opened it to eat it the next day and there was mold on the top even though the date said it was plenty still good.
You can either call the store you purchased them at and depending on their policy, may give you a refund of the purchase price, or, call the 800 number on the back and at the very least they will send you coupons for free products by them such as replacement chips.